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Dealer Payoff Request

You may request a payoff quote from customer service either by phone or by email. Customer Service representatives are available 7:30 a.m. to 10 p.m. Monday through Friday, and 8 a.m. to 5 p.m. on Saturdays.

To request your payoff quote by phone, please call 888-395-2447 to speak with a customers service representative.

The following information is required to obtain a payoff quote over the phone:

  • Customer Name
  • Loan Account Number AND/OR Social Security Number
  • Make/Model/Year


Or you may submit your payoff request by completing the following form:










Please note: Your payoff will be returned via fax within 5 minutes or less.


Please forward your payoff check to:
STAR Financial Bank
P.O. Box 11409
Fort Wayne, IN 46858