As a client of STAR Insurance, response to claims is our top priority. Dealing with a claim can be one of the worst experiences of your life. We understand. Most claims, such as fires, natural disasters, or unavoidable accidents happen when we least expect it. Dealing with the aftermath of a claim is painful. So, what should you do first?
The first step in dealing with a claim is to contact your local STAR Insurance Agent. The easiest way to do this is to call 1-800-321-9633 during normal business hours. If you cannot get in touch with your agent directly, the next step is to get in touch with the insuring company directly. Before you place your call, it will help to have your policy number and any claim details ready for the claims adjuster.