Kyla has been a member of the STAR family since 2011, currently serving as a Payment Services Supervisor. She is responsible for coaching and supporting the Payment Processors in their day-to-day job duties, in addition to assisting in the implementation of new payment rails and systems.
Above all, Kyla is a proud wife, and mother to three amazing children. Kyla is also a STAR “All About You” Award Recipient. Additionally, she earned her AAP and NACHA-accreditation, recognizing her as an ACH Professional since 2019.
Kyla enjoys serving her community through various outreach ministries at local churches in Fort Wayne, the Community Harvest Food Bank, Neighbor Link, former “Big Sister” with Big Brothers Big Sisters and has been an active member of STAR’s Employees Activities Committee for nearly eight years.
Erika has been with STAR since 2014 as a Payment Services Processor, responsible for processing Wires and ACH entries along with researching and resolving branch and client questions, issues and concerns pertaining to ACH and Wires.
Christine has been with STAR since 2021 as a Payment Services Processor, responsible for handling all ACH Processing and Wire Transfers for STAR clients who have personal and business accounts, along with processing disputes and transaction research. She began her career in the banking industry in 2006 as a teller, eventually being promoted to Teller Banking Supervisor. She is teller certified with the Indiana Bankers Association and also completed both Levels 1 and 2 of the Wells County Leadership Academy. Christine volunteers her time with the Ossian Fire Department where her husband has been a volunteer fireman since 2008.
Nicole has been with STAR since 2021 and currently serves as a Payment Services Processor, where she handles Wire Transfer and ACH processing for STAR, including research and disputes. She earned her Associates Degree in Office Administration from Ivy Tech Community College and is a Level Two graduate of the Wells County Leadership Academy. Nicole has been working in banking since 2006, working in operations and processing to assist customers with their banking needs.
Josh has been with STAR since 2015 and serves our customers as a Payment Processor, responsible for handling issues with ACH and Wire transactions including processing, research and disputes. Josh earned a Bachelor of Arts in History from Calvin University (formerly Calvin College) and serves his community by volunteering as a lector and greeter at Trinity Episcopal Church in Fort Wayne. He has worked in banking in a variety of roles since 2007, including branch manager and in banker training.
Trevor has been with STAR since 2015 and serves customers out of the Treasury Services department where he is responsible for tracking, implementing and charging all analyzed business account services sold by the Treasury Sales Officers, along with troubleshooting any treasury product issues customers may run into. He is a proud graduate of Carroll High School and completed his certification for STAR’s Leadership Development program in 2021.
Melissa Aguirre Treasury Services Support Specialist
Melissa has been a member of the STAR team since 2018. In her department, she handles the onboarding, implementation and support of Small Business and Commercial clients. In her spare time, Melissa volunteers annually for the United Way Day of Caring, the past three years for STAR, and for about 10 years total.