Report a Lost or Stolen Card

Report Lost/Stolen Debit Card:
  • Contact our Customer Solutions team immediately to report your card as lost or stolen.
  • A new card can be mailed to you within 2-3 business days, or you can visit one of our branches to receive a new card immediately.

Report Lost/Stolen STAR Credit Card: 
  • Call Cardmember Services at (800) 558-3424. (Representatives are available 24/7)